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1Why is the price difference between other platforms and your platform?
Since the source of the quotation for each platform may be different, the quotations provided are also different. Take spot gold as an example: the difference between the selling price and buying price is $0.5 per ounce, which is within the normal quotation range; Although the quotations for each platform may vary slightly, the price trend is entirely consistent.
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2How to operate pending order?
The pending order is that after you decide to the transaction currency, the amount and the target price of the transaction, once the quotation reaches or exceeds the price specified by yourself, your instruction will execute and the transaction will be completed. The transaction price is the real-time quotation of the company. By the way, pending orders are valid only for the week. Before the transaction, you can also cancel the pending order yourself.
Four types of pending orders on our platform:
Buy limit: buy below the current price (usually execute when it is close to the next support level); r
Sell Limit: sell above the current price (usually execute when it is close to the next resistance level);
Buy Stop: buy above the current price (usually execute when breaking the next resistance level);;
Sell Stop: sell below the current price (usually execute when breaking the next support level)
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3Why is the pending order price and the transaction price different?
For example, if you open a position at $900 and the stop-profit order is set to 930, why is the transaction price at $931?
A:
Because of the discontinuity of the quotation. When the market price fluctuations are relatively large, the quotation may jump directly from 929 to 931, and the price of 930 does not report. At this time, the platform will help you to close the positions with the closest set price.
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4How to inquire about the historical transaction records of the platform?
You can inquire all historical transaction records through the trading platform, click “Account History”
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5If my network is slow, can I trade normally?
It may lead to the inability to display quotations and to make orders normally when the network speed is low or unstable. The company recommends that you ensure that the network is smooth when you make transactions.
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6What is a maintenance margin (positions margin)?
Maintain margin is the account amount of the net value can not be less than 20%; otherwise, the margin or the system will automatically close the positions.
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7What is the platform trading time and platform settlement time?
Trading Hours:
Summer: From Every Monday Morning 7:00 Till Saturday Morning 4:00 Beijing Time.
Winter: From Every Monday Morning 8:00 Till Saturday Morning 5:00 Beijing Time.
Settlement Times:
Summer: Every Morning At 5:00 Beijing Time.
Winter: Every Morning At 6:00 Beijing Time.
Closed on weekends and international holidays
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8What time zone is the platform showing?
What time zone is the platform showing?
Daylight saving time, system time "00:00", equal to 5:00 am Beijing time.
Wintertime, system time "00:00", equal to 6 am Beijing time.
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9Will the stop loss be canceled on the weekend?
Pending orders and stop-loss profit sets are valid for one week, and all unexecuted pending orders and unexecuted stop loss profit sets will cancel after the weekend or holiday.
After the market closed, it will automatically cancel when it closed.
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10What are the advantages of the platform?
The company provides the MT4 for individual users to conduct online electronic transactions. The MT4 combines professionalism and ease of operation. The MT4 is widely used by international institutions, investors, professional investors. It is currently the most widely used trading platform in the world.
It combines the three functions of the market chart, technical analysis and order trading, with complete functions and simple operation. Customers can place orders, close positions, pending orders, stop loss/profit, view quotes, analyze data on the trading platform. MT4 occupies fewer computer resources, runs fast, and can download historical data and charts, which is favored by international investment companies and investors.